Brand Strategy. Brand Energy.
Customer Service should be about more than merely having bodies in seats. Customer Service should be about having
Customer Service *Professionals* in those seats.
If your company doesn't have professionals in your Customer Service seats, you're losing customer goodwill... And that'll cost you more branding dollars.
To say "We have a HUGE Customer Service Department!" is meaningless unless all these seats in your Customer Service Department are filled…Continue
Added by Vincent Wright on February 9, 2018 at 11:21am — No Comments
Tracking what's trending...
Added by Vincent Wright on February 6, 2018 at 11:00pm — No Comments
My Dearest @Chobani:
In that I ate ~365 containers of #Chobani during 2017, I can't imagine many #ChobaniLovers loving Chobani more than I do.
But, we have a problem...
My sense of smell is not getting along with your new packaging.
My once endlessly-beloved Chobani now smells too stale to enjoy...…Continue
Added by Vincent Wright on January 20, 2018 at 10:36am — No Comments
I'm truly happy to hear that longtime Brandergy member, Dr. William B. Lawson MD, Ph.D., DLFAPA, has been accepted into The American College of Neuropsychopharmacology (ACNP)!
ACNP "is the nation's premier professional society in brain, behavior, and psychopharmacology research."
Added by Vincent Wright on January 11, 2018 at 2:30pm — No Comments
Added by Vincent Wright on September 8, 2017 at 1:00am — No Comments
Added by Vincent Wright on September 2, 2017 at 7:30pm — No Comments
Added by Vincent Wright on August 29, 2017 at 6:30pm — No Comments
Added by Vincent Wright on August 14, 2017 at 8:27pm — No Comments
Beauty needs a beautiful means of coming into the world else beauty stays hidden within us.
Do you know of a beautiful means of bringing beauty into the world?
+Thanks, and Keep STRONG!!Continue
What good is beauty if you're not comfortable with it?
Get comfortable with your beauty.
Added by Vincent Wright on August 13, 2017 at 6:24pm — No Comments
If you haven't ever done so, you may wish to interview at least 1 person who's taken too many shortcuts. (They may be shy but, they exist.)
Added by Vincent Wright on August 12, 2017 at 10:34am — No Comments
Added by Vincent Wright on August 11, 2017 at 11:25am — No Comments
Psst!! Linkedin may not have told you this but, you're not supposed to just be making your network bigger. You're supposed to be making it more valuable, more serviceable...
Added by Vincent Wright on August 9, 2017 at 10:21pm — No Comments
We pray and we pray and we pray for time to speed up so we can get what we want. But, time, having heard us also keeps speeding AFTER we get what we want.
Added by Vincent Wright on August 8, 2017 at 9:46pm — No Comments
Added by Vincent Wright on August 8, 2017 at 9:03pm — No Comments
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Added by Vincent Wright on August 7, 2017 at 3:30pm — No Comments