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Customer Service should be about more than merely having bodies in seats. Customer Service should be about having
Customer Service *Professionals* in those seats.
If your company doesn't have professionals in your Customer Service seats, you're losing customer goodwill... And that'll cost you more branding dollars.
To say "We have a HUGE Customer Service Department!" is meaningless unless all these seats in your Customer Service Department are filled…Continue
Added by Vincent Wright on February 9, 2018 at 11:21am — No Comments
Tracking what's trending...
Added by Vincent Wright on February 6, 2018 at 11:00pm — No Comments