Vincent Wright's Blog – February 2018 Archive (3)

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Added by Vincent Wright on February 21, 2018 at 10:04am — 2 Comments

Customer Service Is More Than Having Bodies In Seats

Customer Service should be about more than merely having bodies in seats. Customer Service should be about having

Customer Service *Professionals* in those seats.



If your company doesn't have professionals in your Customer Service seats, you're losing customer goodwill... And that'll cost you more branding dollars.

To say "We have a HUGE Customer Service Department!" is meaningless unless all these seats in your Customer Service Department are filled…

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Added by Vincent Wright on February 9, 2018 at 11:21am — No Comments

Trendergy

Trendergy

Tracking what's trending...

Added by Vincent Wright on February 6, 2018 at 11:00pm — No Comments

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