Brand Strategy. Brand Energy.
So How Do You Handle Customer Complaints?
In sales your best friend is complaints and how you handle them. In my line of work as a target marketing company where many times we get a list of past accounts from company as our call list we get 1st hand front line complaints. Most of these past clients just stopped buying. Gone and no one followed up to find out why.
I’ll use myself as an example I stopped using a firm for some email work. No one…