Where social media meets branding.
In Part 84, I posed the question as to whether your organization viewed the global workplace from looking in the mirror or looking out the window. I suggested that the view from the mirror is what you think you do and the view from the window is what your clients tell you what you do or they need.
The difference between the two views creates what we call a gap analysis.…Continue
As a professional educator, can you bring the language of business to the school system? The Excellent Education System: Using Six Sigma to Transform Schools presents the results of an investigation of how both public educational and college institutions have implemented the methodology of six sigma to change and innovate how we deliver education to the future leaders of the
Added by Daniel T. Bloom on November 13, 2017 at 8:56pm — No Comments
The other day I was listening to an installment of the Voice of Experience from the National Speakers Association in which the presenter talked about the different view one gets from the mirror versus the window. There is a direct applicability to the TLS Continuum.
In order to achieve sustainable…Continue
Added by Daniel T. Bloom on November 11, 2017 at 2:30pm — No Comments
In Part 82 of this series, I posed the question whether or not human capital management was dead or not. In this part I want to suggest that there is a vital path to your survival both as an HR professional and as part of your organization.
The C-Suite office holders of the 21st century are in a quandary. They are confronted with a wide-ranging audience they must answer to. This audience includes the stakeholders of the organization as well as the human capital assets. The…Continue
Added by Daniel T. Bloom on October 12, 2017 at 11:39am — No Comments
As I listen to the Internet scuttlebutt I have cause to stop and consider whether the HR profession, as we know it , is thriving or either dying or has already died. I have a fellow consultant who told me that the reason why I am not getting the interest in some of my programs is because the majority of HR people are ignorant. Others tell me that we, as a profession, have no fathom how to respond to the demands and needs of the C-Suite. So, what is the dilemma here?
Added by Daniel T. Bloom on September 25, 2017 at 10:05am — No Comments
I am currently experiencing the thrills of having a 16-month old grandson running around the house. This is an experience, which I have not had to deal with in over thirty years since my sons were born. But the events of this past weekend make me stop and wonder what type of organizations or society are we leaving for him, as he grows older?
In working with clients I advocate that in order for continuous process improvement efforts to be successful, your organization needs to become…Continue
Added by Daniel T. Bloom on August 16, 2017 at 1:33pm — No Comments
This blog post does not refer to the former government policy regarding sexual orientation in the military. Rather this refers to a vital part of the TLS Continuum and the voice of the customer. We can’t improve our processes without the input from our customers. However it does no good for you to ask the customer what keeps them up at night if you are not going to follow through on resolving those concerns.
Let me give you an example. We recently had a problem with our 43inch TV and…Continue
Added by Daniel T. Bloom on March 26, 2017 at 8:09pm — No Comments
If you watch the TV or read the newspaper over the past month you have seen a rash of incidents in which the new president says one thing and his cabinet members say something entirely different. This inconsistency of message leads to an inconsistent message to the employees of the government, our allies and more important to the customers of this country – its citizens. I hear many media pundits who lay out what this could mean for the country in the years to come. This is not a political…Continue
Added by Daniel T. Bloom on February 26, 2017 at 4:31pm — No Comments
Let me begin with a few premises. Whether we are talking about our personal lives or your business workplace, everything we do is based on a process of some type. Each process is constructed of a series of steps, which lead us to the end result. The second premise is that although we would like everything to run crystal smooth in reality it never happens. Along the way we are confronted with an event that waylays the process. Consider the preverbal Murphy’s Law that states…Continue
Added by Daniel T. Bloom on February 12, 2017 at 6:01pm — No Comments
Your organization believes that there is a problem with the organization, so the tendency is to try and repair everything at one. While on the surface that may see like the right direction for the organization, this approach seldom meets the end goal. This segment of the TLS Continuum Blog Series suggests that there are 10 commandments to selecting projects that will bring the most benefit to you and your organization.
Thou shalt become one with the…Continue
Added by Daniel T. Bloom on August 5, 2016 at 2:43pm — No Comments
If you watch the media and social positing there a lot of comments about why process improvement efforts fail. The reasons for excuses run a wide gamut. I would suggest there is a more fundamental reason for improvement efforts that fail. We have the wrong focus. I am not suggesting that the problems are the wrong focus instead I am suggesting that the problem is how we look at the problem.
When we assemble a group of people to work on the resolution of a problem they come with all…Continue
Added by Daniel T. Bloom on August 1, 2016 at 10:57am — No Comments
I was reading the Summer 2016 issue of the MIT Sloan Management Review in which an article appeared by Catherine Bailey and Adrian Madden titled “What Makes Work Meaningful or Meaningless.” The article gave me some pause for thought as to why cross functional teams sometimes failure to reach the goals that they have set.
My response is that these teams fail because we have not properly…Continue
Added by Daniel T. Bloom on July 22, 2016 at 11:39am — No Comments
Your organizations has committed to improving your processes, however you have left out a critical part of the equation. No process improvement effort tis going to succeed without the input from a cross-functional team which looks at both the current and future state of the process within the organization.
In order for a cross-functional team to be successful there are several ground rules that need to be followed. The intent of this weekly blog poste is to review those ground…Continue
Added by Daniel T. Bloom on July 15, 2016 at 10:50am — No Comments
I am still in the process of reading Your Place at the Table by Allan Cox. Throughout the book Allan Cox centers his message on seven signs of authenticity. Considering the events of the last 48 hours a couple of these signs appear to stick out more than others.
Added by Daniel T. Bloom on July 8, 2016 at 11:30am — No Comments
I am currently in the process of reading Your Place at the Table by Allan Cox. It consists of a series of short essays, which discuss the concept of Authenticity. In one of these essays Allan Cox defines empowerment, as “I love you for what I am when I am with you.”
In my weekly tip of the week on Wednesday we…Continue
Added by Daniel T. Bloom on July 1, 2016 at 2:25pm — No Comments
You are a member of management of your organization and you have an employee who Is not performing to the level that the organization requires, so what do you do? If you re like many managers your immediate response is to talk to the employee about how to change their work habits in order to achieve your goal.
I recently attended a meeting of the local SHRM chapter in which the presenter made the point that management coaching is not what we think it is. It was an interesting…Continue
Added by Daniel T. Bloom on June 24, 2016 at 11:00am — No Comments
On a fairly frequent basis I hear hiring managers make the statement that “when interviewing new candidates I try and find someone who is just like me to bring into the organization.” I can understand the tendency to do so. If they are just like the hiring manager there is likely to be less of a down time while they get acclimated to the organization. If they are just like the hiring manager they re less likely to have a culture fit problem. But there is an added danger to this line of…Continue
Added by Daniel T. Bloom on June 17, 2016 at 11:05am — No Comments
Turn on the news or read the newspaper and you will see stories about teenagers complaining that they are being bullied in the schools, on the streets etc. These stories bring about almost immediate consternation from the public in the form of twitter posts, Facebook posts etc. In every case the predominant message is that this is wrong and needs to stop. The flip side is that we do not see that same outrage when it is management acting in the role of the bully in the workplace.
Added by Daniel T. Bloom on June 10, 2016 at 10:39am — No Comments
Every day in every organization management from the boardroom to the C-Suite is demanding that we produce metrics to determine how the organization is functioning. The common demand is that we measure something. In his book Six Sigma: The Breakthrough Management Strategy Revolutionizing the World’s Top…Continue
Added by Daniel T. Bloom on May 27, 2016 at 10:35am — No Comments
Imagine a scenario where everything moves along smoothly with no problems. Imagine you have the power to wave a magic wand and every problem solves itself. For many members of management this the way they face reality. They forget the process is called Continuous Process Improvement. We do not have processes that just move it on. We do not have a problem with which we can wave a magic wand in the air and call the problem resolved. So when we become complacent and base our actions on…Continue
Added by Daniel T. Bloom on May 26, 2016 at 11:28am — No Comments