Management & Training Professional with extensive organizational development experience. Expertise in taking ownership of strategic company wide projects, from initial needs analysis to setup of training advisory group and subject matter experts, through facilitation and implementation. Deliver instructor-led trainings and present at major national events and events planned for end consumers. Expertise in creating training manuals and programs. Experienced with multiple training mediums (classroom, e-learning, web cast). Excellent customer service, communication and organizational skills. Accustomed to heavy work loads and meeting deadlines and budgets.
In my previous position, my role was to provide initial training and overall employee performance improvement training to over 2500 employees of the Lehman Brothers affiliate BNC Mortgage Inc. While partnering with the Executive Management of the Lehman Brothers MCD (Mortgage Capital Division) on strategic direction, I demonstrated ability to develop high performance work teams that link the MCD strategies with the objectives of the business adding substantial value.